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Summary:

Demonstrates how to actively persuade guests to participate in achieving sustainable hospitality and introduces a five-step methodology on how to directly and effectively involve them in saving energy and water, reducing food waste and cutting carbon.

Table of Contents:

• Cover
• Contents
• Part I: Where we are now
• 1 The business case for guest participation
• 3 Beyond efficiency and renewables
• 2 Re-imagining the Green Guest
• 4 The costs of inaction
• Part II: What to do about it
• 5 Step 1: A Green Audit
• 6 Step 2: Designing change in your accommodation (Applying Materials)
• 7 Step 3: Teaching guests how to participate (Skills)
• 8 Step 4: Interpersonal communication (Meaning)
• 9 Step 4: Persuasion (Meaning)
• 10 Step 5: The eco-feedback loop (Skill)
• 11 The Guest R/Evolution (Meaning)

Author/Creator:

Warren, Christopher , author

Languages:

English

Language Notes:

Item content: English

Main Work:

How to Create Sustainable Hospitality: A Handbook for Guest Participation [by Warren, C.]

Other Related Resources:

Print version: How to Create Sustainable Hospitality [by Warren, C.] (Oxford : Goodfellow Publishers, Limited,c2023)

Subjects:

Hospitality industry — Environmental aspects

Tourism — Environmental aspects

General Notes:

Description based upon print version of record.

Physical Description:

1 online resource

ISBNs:

1911635670
9781911635673 (electronic bk.)

OCLC Numbers:

1369639138

Other Control Numbers:

EBC30371469 (source: MiAaPQ)
[Unknown Type]: ybp304614473