More Details

Summary:

"Essential lessons in hospitality for every business, from the former co-owner of legendary restaurant Eleven Madison Park"-- [Provided by publisher]

Table of Contents:

• Machine generated contents note: 1. Welcome to the Hospitality Economy
• 2. Making Magic in a World That Could Use More of It
• 3. Extraordinary Power of Intention
• 4. Lessons in Enlightened Hospitality
• 5. Restaurant-Smart vs. Corporate-Smart
• 6. Pursuing a True Partnership
• 7. Setting Expectations
• 8. Breaking Rules and Building a Team
• 9. Working with Purpose, on Purpose
• 10. Creating a Culture of Collaboration
• 11. Pushing Toward Excellence
• 12. Relationships Are Simple. Simple Is Hard
• 13. Leveraging Affirmation
• 14. Restoring Balance
• 15. Best Offense Is Offense
• 16. Earning Informality
• 17. Learning to Be Unreasonable
• 18. Improvisational Hospitality
• 19. Scaling a Culture
• 20. Back to Basics.

Author/Creator:

Guidara, Will , author

Languages:

English

Language Notes:

Item content: English

Main Work:

Unreasonable hospitality: the remarkable power of giving people more than they expect [by Guidara, W.]

Other Related Resources:

Print version: Unreasonable hospitality [by Guidara, W.] (New York : Optimism Press, [2022] — ISBN 9780593418574; LCCN 2022027969)

Subjects:

Customer services

Hospitality

Corporate culture

Management

General Notes:

Place of publication from publisher's website.
Includes bibliographical references and index.
Electronic reproduction. Ipswich, MA Available via World Wide Web.
Description based on online resource; title from digital title page (viewed on November 17, 2022).

Physical Description:

1 online resource.

Digital Characteristics:

text file

Call Numbers:

HF5415.5 .G856 2022

ISBNs:

9780593418581 (electronic book)
0593418581 (electronic book)
9780593418574 (hardcover) [Invalid]

Library of Congress Control Numbers:

2022027970

OCLC Numbers:

1338303894

Other Control Numbers:

3285451 (source: EbpS)
[Unknown Type]: ybp303177977