The evaluation and measurement of library services
Joseph R. Matthews
- Resource Type:
- E-Book
- Edition:
- Second edition, foreword by Lisa Hinchliffe
- Publication:
- Santa Barbara, CA : Libraries Unlimited, [2018]
Availability
| Location | Call Number | Availability | Request | Notes |
|---|---|---|---|---|
| Z678.85 .M37 2018eb | Checking availability |
Single User Access |
More Details
- Table of Contents:
- Part I. Evaluation : process and models
- Evaluation issues
- Evaluation models
- Part II. Methodology concerns
- Qualitative tools
- Quantitative tools
- Analysis of data
- Part III. Evaluation of library operations
- Evaluation of operations
- Evaluation of technical services
- Evaluation of interlibrary loan
- Evaluation of automated systems
- Evaluation of materials handling systems
- Part IV. Evaluation of library services
- Library users and nonusers
- Evaluation of the physical collection
- Evaluation of electronic resources
- Evaluation of eBooks
- Evaluation of reference services
- Evaluation of information literacy
- Evaluation of summer reading programs
- Evaluation of customer service
- Evaluation of social media
- Evaluation of physical space
- Evaluation of the user experience
- Part V. Evaluation of library outcomes
- Evaluating the broader perspective
- Outcomes and value
- Economic impacts
- Evaluation of social impacts
- Communicating the value of the library.
- Author/Creator:
- Matthews, Joseph R. , author
- Languages:
- English
- Language Notes:
- Item content: English
- Other Related Resources:
- Online version: Evaluation and measurement of library services [by Matthews, J.R.] (Second edition / foreword by Lisa Hinchliffe; Santa Barbara, CA : Libraries Unlimited, [2018] — ISBN 9781440855375; LCCN 2017044826)
- Subjects:
- General Notes:
- Includes bibliographical references and indexes.
Description based on print version record. - Physical Description:
- 1 online resource.
- Digital Characteristics:
- text file
- Call Numbers:
- Z678.85 .M37 2018eb
- ISBNs:
- 9781440855375 (electronic bk.)
1440855374 (electronic bk.)
9781440855368 (paperback, acid-free paper) [Invalid]
1440855366 (paperback, acid-free paper) [Invalid] - OCLC Numbers:
- 1004376630
- Other Control Numbers:
- EBC5105809 (source: MiAaPQ)
[Unknown Type]: ybp14883790
