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Summary:

"Case studies and strategies for more effective multi-generational management Clash of the Generations explores this new and increasingly common workplace phenomenon, and provides strategies to help managers navigate this ever more complex maze. Traditionally, older workers would retire and make room for the next generation; instead, Baby Boomers are now prolonging their time in the workplace, yet the successive generations are still coming in. Senior leaders are now left to manage a blended workplace comprised of up to four generations--each with their own ideas of work ethic, work/life balance, long-term career goals, and much more. Management is challenging at the best of times, but the new prevalence of generation gaps--sometimes even layered--add an entirely new dimension to an already complex responsibility. This book presents case studies and interviews with representatives of companies with age-diverse workforces, detailing innovative strategies for smoothing out the bumps and helping everyone work together. Managers have long wished that their positions came with an instruction manual, and this book delivers with a host of effective inter-generational management strategies illustrated by real-world companies. Manage the multi-generation workplace more effectively Navigate the generational culture clash Adopt proven strategies for helping everyone get along Promote a more positive culture amidst clashing expectations Every generation in the workplace has value, each has their own strengths, their own weaknesses, and their own unique talents. Each is indispensable, and when they come together as a synergistic force, they can be unstoppable. Effective management means bringing out the best in your workforce, and the strategies presented in Clash of the Generations help you streamline your varied workforce into a team more valuable than the sum of its parts"-- [Provided by publisher]
"Clash of the Generations details proven strategies that managers and senior leaders can employ to ensure that everyone gets along in the sandbox"-- [Provided by publisher]

Table of Contents:

• Machine generated contents note: ch. 1 New Workplace Reality
• Changing Nature of Leadership
• Changing Role of the Manager
• Changing Role of HR
• Changing Role of the Employee
• Building on These Changes
• Notes
• ch. 2 Defining the Generations
• What the Experts Say
• Big Three
• -and a Newcomer
• Generational Characteristics
• More Things Change
• Notes
• ch. 3 Fostering a Culture of Inclusion
• Business Case for Diversity
• Role of Company Culture
• Overcoming a Negative Culture
• Creating an Age-Diverse Culture
• Notes

• ch. 4 Setting the Stage for Great Performance
• Goal Setting
• Evaluating Employee Performance
• You Get What You Reward
• Senior Leadership versus Peer-to-Peer Recognition
• Basics of Recognition
• Intrinsic Motivators
• Career and Development Recognition
• Notes
• ch. 5 Being an Inclusive Manager
• Benefits of Inclusion
• Breaking Bad Habits
• False Thinking of New Managers
• Lead by Example
• Don't Emulate Bad Managers
• Promoting Respect
• Innovation at Both Ends of the Spectrum
• Managing Workers Older Than You
• Consequences of Not Being Inclusive
• Notes
• ch. 6 Promoting Growth Opportunities
• Power of Effective Delegation
• Empower Your Employees
• Accommodating Different Learning Styles
• Experiential Training
• Establish a Mentoring Program
• Notes
• ch. 7 Managing Differences in Work Ethic
• Defining Work Ethic
• Importance of Mission to Millennials
• Connecting Company Mission to Social Goals
• What Managers Can Do
• What Companies Can Do
• Notes
• ch. 8 Managing Different Work-Life Balance Expectations
• Birth of Work-Life Balance
• Work-Life Blending versus Balancing
• Performance versus Face Time
• Managing Flexibility
• Managing Virtual Teams
• Notes
• ch. 9 Managing Differences in Career Development Planning
• Expectations of Career Development by Generation
• Using Career Development for Succession Planning at All Levels
• Five Easy Steps to Creating a Career Plan
• Creating a Company-Wide Development Program Specific to Leadership
• Creating Your Own Career Development Plan
• Notes
• ch. 10 Generational Give and Take
• Communication Is Key
• How and When of Communication
• Appreciating the Contributions of Youth
• Valuing the Wisdom of Age
• Promoting Positive Interactions
• Challenge of the Young Leading the Wise
• Notes
• ch. 11 You as the Motivating Force
• Expectations of Today's Manager
• Focusing on You
• Finding a Mentor
• Moving from Tactical Doer to Strategic Thinker
• Notes
• Appendix A Case Study - Chegg
• Background
• Benefits
• Company Culture
• Physical Work Environment
• Recruiting
• Summary
• Appendix B Case Study - Consultants: Leadership Development Services, LLC, and RGP
• Interviewees
• Leadership
• Flexibility
• Work Ethic and Style
• Benefits
• Appendix C Case Study - Electronic Arts
• Background
• Company Culture
• Career Development
• Recruiting
• Summary
• Appendix D Case Study - Hy-Ko Products
• Background
• Benefits and Recruitment
• Career Development
• Summary
• Appendix E Case Study - TECT Corporation
• Background
• Recruitment
• Company Culture
• Career Development
• Summary
• Appendix F Case Study - The Andersons
• Background
• Company Culture
• Physical Work Environment
• Career Development
• Benefits
• Summary.

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Author/Creator:

Grubb, Valerie M. , author

Languages:

English

Language Notes:

Item content: English

Main Work:

Clash of the generations: managing the new workplace reality [by Grubb, V.M.]

Other Related Resources:

Print version: Clash of the generations [by Grubb, V.M.] (Hoboken : Wiley, 2016 — ISBN 9781119212348; LCCN 2016030971)

Subjects:

Diversity in the workplace — Management

Conflict of generations in the workplace — Management

Intergenerational relations

Older people — Employment

Youth — Employment

General Notes:

Includes bibliographical references and index.
Description based on online resource; title from digital title page (viewed on November 07, 2016).

Physical Description:

1 online resource.

Call Numbers:

HF5549.5.C75 G78 2017eb

ISBNs:

9781119220640
1119220645
9781119212478 [Invalid]
1119212472 [Invalid]
9781119212348 [Invalid]
1119212340 [Invalid]
9781119212461
1119212464

OCLC Numbers:

968749329

Other Control Numbers:

EBC4714037 (source: MiAaPQ)
[Unknown Type]: ybp13214586