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Summary:

"Completely revised and expanded, the ultimate guide to starting--and keeping--an active and effective volunteer programDrawing on the experience and expertise of recognized authorities on nonprofit organizations, The Volunteer Management Handbook, Second Edition is the only guide you need for establishing and maintaining an active and effective volunteer program. Written by nonprofit leader Tracy Connors, this handy reference offers practical guidance on such essential issues as motivating people to volunteer their time and services, recruitment, and more. Up-to-date and practical, this is the essential guide to managing your nonprofit's most important resource: its volunteers. Now covers volunteer demographics, volunteer program leaders and managers, policy making and implementation, planning and staff analysis, recruiting, interviewing and screening volunteers, orienting and training volunteers, and much moreUp-to-date, practical guidance for the major areas of volunteer leadership and managementExplores volunteers and the law: liabilities, immunities, and responsibilitiesDesigned to help nonprofit organizations survive and thrive, The Volunteer Management Handbook, Second Edition is an indispensable reference that is unsurpassed in both the breadth and depth of its coverage"-- [Provided by publisher]

Table of Contents:

• Machine generated contents note: pt. I VOLUNTEER RESOURCE PROGRAM ASSESSMENT, ANALYSIS, AND PLANNING
• Organizational Assessment And Planning
• ch. 1 Volunteer Models and Management / Ryan Schmiesing
• ch. 2 Volunteer Demographics / Kimberly Allen
• ch. 3 Preparing the Organization for Volunteers / Jeffrey L. Brudney
• Digital A (www.wiley.com/go/volhandbook) Volunteer Management of Governance Volunteers / Keith Seel
• ch. 4 Shaping an Organizational Culture of Employee and Volunteer Commitment / Judith A. M. Smith
• Digital B (www.wiley.com/go/volhanclbook) Understanding the Changing Organization as a Primary Context for Volunteering / Judith A. M. Smith
• Digital C (www.wiley.com/go/volhandbook) Organizational and Programmatic Benefits from Adversity: Comprehending the Centrality of the Role of Adverse Experiences in and on the NPO and Its Programs / Elizabeth Power
• Operational Assessment And Planning
• ch. 5 Maximizing Volunteer Engagement / Meg Moore
• ch. 6 Assessment, Planning, and Staffing Analysis / Barbara K. Wentworth
• ch. 7 Policy Development for Volunteer Involvement / Linda L. Graff
• Digital D (www.wiley.com/go/volhandbook) Options for Volunteer Involvement / Dale W. Pracht
• Digital E (www.wiley.com/go/volhandbook) Managing Voluntourism / Joanna Pappas
• pt. II STRATEGIC DEPLOYMENT AND IMPLEMENTATION
• Accession
• ch. 8 Latest Approach to Volunteer Recruitment: Competency-Competence Pathways and Volunteer Resource Management Systems / Stephen Hobbs
• Digital F (www.wiley.com/go/volhandbook) Marketing Volunteerism for Specialized Cohorts / Lori Gotlieb
• ch. 9 Orientation: Welcoming New Volunteers into the Organization / Harriett C. Edwards

• Training
• ch. 10 Training Volunteers / Mary Kay Hood
• Communications
• ch. 11 Volunteer and Staff Relations / Nancy Macduff
• ch. 12 Communicating with Volunteers and Staff / Denise Sevick Bortree
• Digital G (www.wiley.com/go/volhandbook) Social Media and Volunteer Programs / Nancy Macduff
• Program Management
• ch. 13 Volunteer Performance Management: The Impact Wheel / Stephen Hobbs
• Digital H (www.wiley.com/go/volhandbook) Effective Leadership and Decision-Making / Nicole LaMee Perez Steadman
• ch. 14 Risk Management in Volunteer Involvement / Linda L. Graff
• Digital I (www.wiley.com/go/volhandbook) Information System Tools for Volunteer Management / Debra C. Burrows
• Digital J (www.wiley.com/go/volhandbook) Executive and Managerial Coaching in Nonprofits: Critical Leadership Development / Milena Meneghetti
• pt. III RESULTS AND EVALUATION
• ch. 15 Evaluating the Volunteer Program: Contexts and Models / Tamara G. Nezhina
• ch. 16 Evaluating Impact of Volunteer Programs / R. Dale Safrit
• pt. IV (www.wiley.com/go/volhandbook)
• Applied Management Practice
• Digital K (www.wiley.com/go/volhandbook) Mission Fulfillment (Even During Challenging Times) / Justin Farinelli
• Digital L (www.wiley.com/go/volhandbook) Ethics: Professional Ethics for Volunteers / Joan E. Pynes
• Digital M (www.wiley.com/go/volhandbook) Professionalism and Credentialing in the Field of Volunteer Management / Anne B. Schink
• Digital N (www.wiley.com/go/volhandbook) Advocacy in Volunteer Management / Lawrence Ullian
• Digital O (www.wiley.com/go/volhandbook) National, State, and Local Community Programs for Volunteer Resource Managers / Kristin Callazzo Hodgson
• Digital P (www.wiley.com/go/volhandbook) Volunteer Management: Hospice Organizations / Ginny Burns
• Digital Q (www.wiley.com/go/volhandbook) Volunteer Resource Management in Local Development Organizations: An International Perspective (Portugal) / Timothy L. Koehnen
• Digital R (www.wiley.com/go/volhandbook) International Volunteer Management / Erin Barnhart.

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Contributors:

Connors, Tracy Daniel

Languages:

English

Language Notes:

Item content: English

Other Related Resources:

Print version: Volunteer management handbook (2nd ed.; Hoboken, NJ : Wiley, ©2012 — ISBN 9780470604533; LCCN 2011015869)

Related Series:

Wiley nonprofit law, finance, and management series

Subjects:

Voluntarism — United States — Management

Nonprofit organizations — United States — Personnel management

Voluntarism — Management

Voluntarism

Nonprofit organizations — Personnel management

Nonprofit organizations

United States

General Notes:

Series title from CIP data.
Includes bibliographical references and index.
Machine generated contents note: Preface. Part One Volunteer Resource Program Assessment, Analysis, and Planning.Organizational Assessment/Planning. Chapter 1 Volunteer Models and Management (R. Dale Safrit, Ed. D. North Carolina State University and Ryan Schmiesing, Ph. D. Ohio Community Service Council). Chapter 2 Volunteer Demographics (Harriett C. Edwards, Ed. D., R. Dale Safrit, Ed. D. and Kimberly Allen, North Carolina State University). Chapter 3 Preparing the Organization for Volunteers (Jeffery L. Brudney, Ph. D., Cleveland State University). Chapter 4 Shaping an Organizational Culture of Employee and Volunteer Commitment (Judith A.M. Smith, D.M., HandsOn Jacksonville, Inc.). Operational Assessment/Planning. Chapter 5 Maximizing Volunteer Engagement (Sarah Jane Rehnborg, Ph. D. and Meg Moore, MBA, University Of Texas at Austin). Chapter 6 Assessment, Planning and Staffing Analysis (Cheryle Yallen, MS, CNY Enterprises, Chicago, IL and Barbara Wentworth, MS). Chapter 7 Policy Development for Volunteer Involvement (Linda L. Graff, BSW, MA, Linda Graff and Associates Inc.). Part Two Strategic Deployment and Implementation. Accession. Chapter 8 The Latest Approach to Volunteer Recruitment Competency-Competence Pathways and Volunteer Resource Management Systems (Stephen Hobbs, Ed. D., WELLthLearning.com). Chapter 9 Orientation. Welcoming New Volunteers into the Organization (Harriett C. Edwards, Ed. D., North Carolina State University). Training. Chapter 10 Training Volunteers (Mary Kay Hood, M.S., Hendricks Regional Health).Communications. Chapter 11 Volunteer and Staff Relations (Nancy Macduff, MACE, Macduff/Bunt Associates). Chapter 12 Communicating with Volunteers and Staff (Denise Sevick Bortree, Ph. D., Pennsylvania State University). Program Management. Chapter 13 Volunteer Performance Management. The Impact Wheel (Julie Cross, Ph. D., Stratagem, Inc. and Stephen Hobbs, Ed. D., WELLth Learning Network). Chapter 14 Risk Management in Volunteer Involvement (Linda L. Graff, MA, Linda Graff and Associates Inc.). Part Three Results and Evaluation. Chapter 15 Evaluating the Volunteer Program. Contexts and Models (Jeffrey L. Brudney, Ph. D., Cleveland State University and Tamara G. Nezhina, Ph. D., Depaul University). Chapter 16 Evaluating Impact of Volunteer Programs (R. Dale Safrit, Ed. D., North Carolina State University). About the Editor. About the Contributors. About the Website. Index.
Electronic reproduction. Palo Alto, Calif. Available via World Wide Web.

Physical Description:

1 online resource.

Digital Characteristics:

text file

Call Numbers:

HN90.V64 V65 2012eb

ISBNs:

1118127404
9781118127407
9781118127421
1118127420
9780470604533 [Invalid]
0470604530 [Invalid]
9781118386194 (electronic bk.)
1118386191 (electronic bk.)
1299318401
9781299318403

OCLC Numbers:

759686469

Other Control Numbers:

EBC697552 (source: MiAaPQ)
[Unknown Type]: ybp7205259