- "Surveying a wide variety of disciplines, this fully-revised 7th edition offers a sophisticated and engaging treatment of the rapidly expanding field of organizational communication Places organizations and organizational communication within a broader social, economic, and cultural context Applies a global perspective throughout, including thoughtful consideration of non-Western forms of leadership, as well as global economic contexts Offers a level of sophistication and integration of ideas from a variety of disciplines that makes this treatment definitive Updated seventh edition: Updated to include recent events and their ethical dimensions, including the bank crisis and bailouts in the US and UK Offers a nuanced, in-depth discussion of technology, and a new chapter on organizational change Includes new and revised case studies for a fresh view on perennial topics, incorporating a global focus throughout Online Instructors' Manual, including sample syllabi, tips for using the case studies, test questions, and supplemental case studies "-- [Provided by publisher]
"Organizations are a key to understanding society's beliefs, values, structures, practices, tensions. People determine the overall strategies they use to operate the societies they live in, though they are largely unaware of the process by which these choices are made. This book shows how any strategy of organization, including its design, system of motivation and control, form of leadership, and relationship to communication technologies, can be harnessed, empowering people to manage these structures, rather than be managed by them. Keeping a sophisticated and approachable style that has made it a standard for over twenty years, Strategic Organizational Communication engages readers in a comprehensive discussion of organizational communication theories. This updated seventh edition includes: Coverage of recent events and their ethical dimensions, including the bank crisis and bailouts in the US and UK A nuanced, in-depth discussion of technology, and a new chapter on organizational change New and revised case studies for a fresh view on perennial topics, incorporating a global focus throughout Online Instructors' Manual, including sample syllabi, tips for using the case studies, test questions, and supplemental case studies"-- [Provided by publisher]
Table of Contents:
- Machine generated contents note: UNIT I UNDERLYING CONCEPTS
- ch. 1 Strategic Organizational Communication
- Organizational Communication as Strategic Discourse
- Case Study 1.1 How to Handle the Scarlet Email
- Fundamental Paradox
- Thinking Strategically About Organizing and Communicating
- Case Study 1.2 Can You Trust Anyone Under Thirty?
- Creating Socio-Economic Spaces
- Making Organizations Look Alike
- Strategies of Organizing
- Strategic Communication for Individual Members of Organizations
- Summary: The Complexities of Organizational Communication
- ch. 2 Keys To Strategic Organizational Communication
- Seeing Connections: The Importance of Systems Thinking
- Case Study 2.1 There Go the Lights, Here Come the Babies?
- Uncovering Assumptions: The Importance of Critical Thinking
- Valuing Differences: The Advantages of Diversity
- Thinking Globally: The Challenges of Globalization
- Understanding Technology: A Radical Force for Change
- Case Study 2.2 Working in the Virtual Future: An Optimistic View (Looking Back)
- UNIT II STRATEGIES OF ORGANIZING
- ch. 3 Traditional Strategies Of Organizing
- Traditional Strategies of Organizational Design
- Case Study 3.1 Feel Safer Now?
- Traditional Strategies of Motivation, Control, and Surveillance
- Case Study 3.2 Power of Rewards at Industry International
- Traditional Strategies of Leadership
- Information and Communication Technologies (ICT) in Traditional Strategies of Organizing
- Case Study 3.3 Scenes From the Electronic Sweatshop
- Conclusion: Communication and Traditional Strategies of Organizing
- ch. 4 Relational Strategies Of Organizing
- Relational Strategies of Organizational Design
- Case Study 4.1 Going South?
- Relational Strategies of Motivation, Control, and Surveillance
- Case Study 4.2 Empowerment or Iron Cage?
- Relational Strategies of Leadership
- Information and Communication Technology and the Relational Strategy
- Assessing Relational Strategies
- Thinking Critically About Relational Strategies
- ch. 5 Cultural Strategies Of Organizing
- Defining Key Terms: Cultures and Organizational Cultures
- Cultural Strategies of Organizational Design
- Cultural Strategies of Motivation, Control, and Surveillance
- Organizational Symbolism and Cultural Strategies of Motivation and Control
- Case Study 5.1 It's My Party and I'll Do What I Want To
- Case Study 5.2 Resistance and Control in Three Service Organizations
- Cultural Strategies of Leadership
- Technology and Cultural Strategies of Organizing
- Thinking Critically About Cultural Strategies
- ch. 6 Network Strategies Of Organizing
- Network Strategies of Organizational Design
- Box 6.1 Choosing Communication Media
- Box 6.2 What Might Have Been
- Case Study 6.1 al-Qaeda: A Network Organization?
- Case Study 6.2 Evolving Into a Network Organization
- Network Strategies of Motivation, Control, and Surveillance
- Challenges for Control Systems in Network Organizations
- Leadership in Network Organizations
- Challenges and Problems for Network Organizations
- Beyond Networks: Alternative Strategies of Organizing
- Box 6.3 Postmodern Organizations?
- Postscript To Unit II Contingency Perspective On Organizing Strategies
- Case Study P.1 Steeling Away Into a Different Structure
- Interrelationships Among the Contingency Variables
- Conclusion and Transition
- UNIT III CHALLENGES IN THE TWENTY-FIRST CENTURY
- ch. 7 Communication, Power, And Politics In Organizations
- Perspective on Organizational Power
- Case Study 7.1 On Death and Dying
- Societal Assumptions and the Bases of Organizational Power
- Case Study 7.2 Playground Never Ends
- Organizational Politics: Overt Power in the Communicative Process
- Box 7.1 Exploration of Life in Systems of Power
- ch. 8 Communication, Decision Making, And Conflict In Organizations
- Communication and Organizational Decision Making
- Box 8.1 Making a Green Decision
- Case Study 8.1 Managing the Ambiguity
- Case Study 8.2 Koalas and Roos Flying Through Chaos
- Communication and the Management of Organizational Conflict
- Case Study 8.3 Bargaining Case
- ch. 9 Organizational Change
- Box 9.1 Organizing for Creativity
- Case Study 9.1 Implementing a Moving Target: Quality Improvement at TopHill Hospital System
- Case Study 9.2 Storytelling Journeys into Change
- ch. 10 Communication And Diverse Workplaces
- Resisting "Others"
- Case Study 10.1 Sequestering Sexual Harassment
- Confronting the Dominant Perspective
- Box 10.1 Feminist Strategies for Organizing
- Case Study 10.2 Trying to Stay Balanced
- Case Study 10.3 Is That Term "Childless" or "Childfree"?
- Taking a Holistic Perspective
- ch. 11 Communication, Organizations, And Globalization
- Culture, Difference, and Organizational Communication
- Increasing Cultural Understanding
- Case Study 11.1 Can You Trust Anyone Under Thirty, Part 2?
- Economics, Globalization, and Organizational Communication
- Case Study 11.2 Small Companies, Global Approaches
- ch. 12 Communication, Ethics, And Organizational Rhetoric
- Ethics, Organizations, and Social Control
- Societal Assumptions and Organizational Rhetoric
- Rhetoric and Organizational Crisis and Image Management
- Case Study 12.1 Lanxess Cleans Up Its Act
- Public Policy making and Organizational Rhetoric
- Case Study 12.2 Ike the Prophet
- Systems, Actions, and Ethics
- Conclusions and Implications for Ethics
- Postscript To Unit III Epilogue.
- Item content: English
- Includes bibliographical references and index.
Description based on print version record.
Machine generated contents note: Unit I: Underlying Concepts. 1. Strategic Organizational Communication. 2. Keys to Strategic Organizational Communication. Unit II: Strategies of Organizing. 3. Traditional Strategies of Organizing. 4. Relational Strategies of Organizing. 5. Cultural Strategies of Organizing. 6. Network Strategies of Organizing. Postscript to Unit II: Contingency Perspective on Organizing Strategies. Unit III: Challenges in the 21st Century. 7. Communication, Power, and Politics in Organizations. 8. Communication, Decision Making, and Conflict in Organizations. 9. Communciation and Organizational Change. 10. Communication and Diverse Workplaces. 11. Communication, Globalization, and Organizations. 12. Communication, Ethics, and Organizational Rhetoric. Postscript to Unit III. Epilogue.
Electronic reproduction. Palo Alto, Calif. Available via World Wide Web.
- 1 online resource.
- text file
- HD30.3 .C655 2012eb
- 1118179684 (electronic bk.)
9781118179680 (electronic bk.)
9781444338638 (pbk.) [Invalid]
1444338633 (pbk.) [Invalid]
Other Control Numbers:
- EBC827098 (source: MiAaPQ)