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Table of Contents:

• Machine generated contents note: Introduction
• What Is Social Media?
• Who Uses Social Media?
• What Can Social Media Do for Practitioners?
• What Concerns Do Practioners Have about Using Social Media?
• What Does Top Management Think?
• Ounce of Prevention Is Worth a Pound of Cure
• Six Safety Tips to Follow When Using Social Network Sites
• Trash In, Trash Out
• Chapter 2: Designing Social Media Sites for Emergency Management Back to Basics
• Chapter 3: Social Sites for Group Support Using Facebook
• Chapter 4: Introduction to Microblogging Using Twitter
• Chapter 5: Relationships-Twitter for Teams and Information Exchange
• Chapter 6: Collaboration and Documentation
• Chapter 7: Mapping and Open Source Disaster Management Systems
• Chapter 8: Open Source Software-The Building Blocks of Customization
• Chapter 9: Launching and Testing Social Media
• Onsite Contributions
• Case Studies
• Exercises

• Technical Notes
• Five-Minute Tutorials
• Summary
• Introduction
• Functions of Social Media
• Level of Government
• Identify Goals
• User Roles and Permissions
• Administrators
• Guests
• Participants
• Officers
• Groups
• Keywords and Hashtags
• Disabilities and Vulnerable Populations
• Comprehensive Emergency Management Approach
• Citizen Engagement: To Use or Not to Use
• Applications
• Logins and Passwords
• Conclusion
• Exercises
• Summary
• Introduction
• What Can Social Sites Do to Support Group Communications and Information Sharing?
• What Can Facebook Do for Practitioners?
• Communication
• Types of Group Support
• Open Groups
• Closed Groups
• Secret Groups
• One-Way or Two-Way Communications?
• One-Way
• Two-Way
• Chat
• Categorizing
• What Sort Information Do You Share?
• What Can You Do and How Do You Do It?
• Get Donations
• How Much Is Enough?
• Smart Technology
• Partnering
• With Whom to Partner?
• Pavlov and Notifications
• Case Study
• Talladega National Superspeedway
• Twitter
• Dissemination of Useful Information from Experts
• Facebook
• E-mail
• Mapping Information through Social Media
• YouTube
• Case Questions
• Summary
• Tutorial
• Video 1
• Video 2 (stops short, but close enough)
• Exercises
• Introduction
• Definitions
• You Have Created an Account, Now What?
• What to Tweet about?
• What to Tweet About from a Practitioner's Point of View
• Best Practices
• Too Much Tweeting Is a Turn Off
• Too Little Tweeting
• Same Subject
• Organizing Tweets
• ReTweeting
• Technique for Reducing Tweets
• GeoLocation Devices
• NOAA Twitter Case
• Case Example Exercise
• Tweet the Heat: A Collaborative Tracking Project
• Rules
• Exercises
• Introduction
• Case Study
• Case: Storm Chasers
• One-to-Many; Many-to-One
• Case: Twitter for Storm Chasing
• Original Log of Transactions of Team:
• How Can the Original Prior Transcript Be Implemented by Using Twitter?
• Six Twitter Accounts Are Required
• Following
• How Tweeting Would Be Implemented for the Case
• Added Benefits to This Particular Case
• Creating a Flow Diagram for. Crisis Communications
• Complex Group Support
• Twitter Is over Capacity
• Summary
• Exercises
• Introduction
• Collaboration
• Social Media Reduces Information Overload
• Groups of Experts Sharing Information
• e-Mail
• Tasks
• Word Files, Presentations, and Spreadsheets
• Open Office
• Google Documents, Presentations, and Spreadsheets
• Forms and Spreadsheets
• Example Form for Resource Aggregation
• Slideshare
• Skype
• Wikis
• Doodle and Scheduling
• QuestionPro
• Collaborative Tools and Community Resilience 2.0
• How to Engage with the Public
• Summary
• On Book Website: SMEMbook.com
• Managing Documentation for Emergency Management Purposes
• authorStream Video Lecture
• Five-Minute Tutorials
• Exercises
• Introduction
• Photography
• Video
• Equipment
• Websites
• Sharing
• Publishing
• PowerPoint with Narration
• Jing
• YouTube
• Streaming Live Video
• Statistics
• Keywords
• Mapping, Collaboration, and Collective Intelligence
• Google Maps
• Google Earth
• Collaborative Mapping
• Open Source and Communities of Practice
• RHoK
• Crisis Mappers
• OpenStreetMaps
• Wikimapia
• Free Web-Based Disaster Management Systems
• Haiti Earthquake Case Study
• Free and Open Source Disaster Management Systems
• Ushahidi
• Summary
• Exercises
• Team Assignment
• Part I: Paper Submission
• Part II: Video Submission
• Problem
• Introduction
• Summary
• Introduction
• Online Social Media Exercise in Emergency Response
• Some Challenges of Social Media
• Aggregating Information
• Marketing Your Social Identities
• Stakeholder Acceptance
• Best Practices, Considerations, and Observations
• Consider the Tech Savvyness of Population
• Some Best Practices
• Conclusion
• Book Online Site Extras-SMEMbook.com
• Exercise: Create a Unified Site; Aggregating Information.

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Author/Creator:

White, Connie M.

Languages:

English

Language Notes:

Item content: English

Main Work:

Social media, crisis communication, and emergency management: leveraging Web 2.0 technologies [by White, C.M.]

Subjects:

Social media

Online social networks

Emergency management

Facebook (Electronic resource)

Twitter

Genres:

Electronic book

General Notes:

Description based on print version record.
Includes bibliographical references and index.
Electronic reproduction. Palo Alto, Calif. Available via World Wide Web.

Physical Description:

1 online resource.

Digital Characteristics:

text file

Call Numbers:

HM742 .W45 2012eb

ISBNs:

1439853509 (electronic bk.)
9781439853504 (electronic bk.)
9781439853498 (hardcover, alk. paper) [Invalid]
1439853495 (hardcover, alk. paper) [Invalid]

OCLC Numbers:

763161384

Other Control Numbers:

EBC800920 (source: MiAaPQ)