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Summary:

Today's expectations are that librarians are web-savvy, familiar with new technologies and changing roles in reference, and well-versed on the increasingly specialized reference questions. An up-to-date reference guide like this is a librarian's best friend and an essential tool for meeting the formidable challenges of modern reference service.

Table of Contents:

• Machine generated contents note: 1. Reference Face-to-Face
• 2. Special Patrons and Questions
• 3. Cultural Differences
• 4. Live Online
• -Chat, Push, and Cobrowsing
• 5. Short Bursts
• -Tweets, Text, and the Next Big Thing
• 6. Asynchronous Reference
• 7. Your Abilities with Disabilities
• 8. Virtual Reference in Second Life and Virtual Worlds
• 9. From Theory to Practice
• -New Librarians and Paraprofessionals
• 10. Special Libraries
• -Law, Medical, Corporate, Private, and Archives
• 11. I'm Asking for My ... Child, Friend, Parent, Boss.

Author/Creator:

Knoer, Susan

Languages:

English

Language Notes:

Item content: English

Main Work:

The reference interview today [by Knoer, S.]

Other Related Resources:

Print version: Reference interview today [by Knoer, S.] (Santa Barbara, Calif. : Libraries Unlimited, c2011 — ISBN 9781598848229; LCCN 2011010354)

Related Series:

Libraries Unlimited library management collection

Subjects:

Reference services (Libraries)

Electronic reference services (Libraries)

Reference librarians — Effect of technological innovations on

Reference librarians

General Notes:

Includes bibliographical references and index.
Electronic reproduction. Palo Alto, Calif. Available via World Wide Web.
Description based on print version record.

Physical Description:

1 online resource.

Digital Characteristics:

text file

Call Numbers:

Z711 .K57 2011eb

ISBNs:

9781598848236 (electronic bk.)
1598848232 (electronic bk.)
9781598848229 [Invalid]
1598848224 [Invalid]

OCLC Numbers:

730945562

Other Control Numbers:

EBC713796 (source: MiAaPQ)