- Today's expectations are that librarians are web-savvy, familiar with new technologies and changing roles in reference, and well-versed on the increasingly specialized reference questions. An up-to-date reference guide like this is a librarian's best friend and an essential tool for meeting the formidable challenges of modern reference service.
Table of Contents:
- Machine generated contents note: 1. Reference Face-to-Face
- 2. Special Patrons and Questions
- 3. Cultural Differences
- 4. Live Online
- -Chat, Push, and Cobrowsing
- 5. Short Bursts
- -Tweets, Text, and the Next Big Thing
- 6. Asynchronous Reference
- 7. Your Abilities with Disabilities
- 8. Virtual Reference in Second Life and Virtual Worlds
- 9. From Theory to Practice
- -New Librarians and Paraprofessionals
- 10. Special Libraries
- -Law, Medical, Corporate, Private, and Archives
- 11. I'm Asking for My ... Child, Friend, Parent, Boss.
- Item content: English
- Includes bibliographical references and index.
Electronic reproduction. Palo Alto, Calif. Available via World Wide Web.
Description based on print version record.
- 1 online resource.
- text file
- Z711 .K57 2011eb
- 9781598848236 (electronic bk.)
1598848232 (electronic bk.)
Other Control Numbers:
- EBC713796 (source: MiAaPQ)