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Summary:

Technical Communication offers complete coverage of technical communication, business communication, and professional writing in a user-friendly writing style. The topics move from basic foundational concepts, to chapters on research, visuals, style, document design, usability, and finally to specific documents (basic workplace correspondence to more complex documents, technologies, and oral presentations). The appendix includes thorough coverage of MLA, APA, and CSE (Council of Science Editors) documentation styles, and a handbook of grammar, mechanics, and usage. All descriptions of and instructions for creating technical documents are accompanied by clear, annotated model documents. In addition, graphic illustrations appear throughout the book to make abstract concepts easy to understand. Checklists and Projects provide plentiful opportunities to learn and reinforce chapter topics.

Table of Contents:

• Introduction to technical communication
• Meeting the needs of specific audiences
• Persuading your readers
• Weighing the ethical issues
• Teamwork and global considerations
• An overview of the technical writing process
• Thinking critically about the research process
• Evaluating and interpreting informaton
• Summarizing research findings and other complex information
• Organizing for readers
• Editing for a professional style and tone
• Designing visual information
• Designing pages and documents
• Designing and testing documents for usability
• Memos
• Email and instant messaging
• Workplace letters
• Résumés and other job-search materials
• Technical definitions
• Technical descriptions, specifications, and marketing materials

• Instructions and procedures
• Informal reports
• Formal analytical reports
• Proposals
• Oral presentations and webinars
• Web pages
• Blogs, wikis, and social networks
• A quick guide to documentation
• A quick guide to grammar, usage, and mechanics.

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Author/Creator:

Lannon, John M.

Contributors:

Gurak, Laura J.

Languages:

English

Language Notes:

Item content: English

Main Work:

Technical communication [by Lannon, J.M.]

Subjects:

Technical writing

Communication of technical information

General Notes:

Includes bibliographical references and index.

Physical Description:

xxvi, 756 pages : color illustrations ; 24 cm

Call Numbers:

T11 .L24 2011

ISBNs:

9780205779642
0205779646
9780205005673
0205005675

Library of Congress Control Numbers:

2010038326

OCLC Numbers:

756693822
664519601 [Invalid]