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Table of Contents:

• Ch. 1. The Twenty Biggest Communication Mistakes School Leaders Make and How to Avoid Them
• Ch. 2. How to Say the Right Thing to Students
• Ch. 3. How to Say the Right Thing to Parents
• Ch. 4. How to Say the Right Thing to Peers and Colleagues
• Ch. 5. How to Say the Right Thing to the General Public and the Media
• Ch. 6. How to Say the Right Thing in Special Situations
• Ch. 7. How to Say the Right Thing in Writing
• Ch. 8. How to Say the Right Thing With Gestures and Body Language
• Ch. 9. How to Target Communication to All Stakeholders
• A Final Word.

Author/Creator:

Ramsey, Robert D.

Languages:

English

Language Notes:

Item content: English

Main Work:

How to say the right thing every time: communicating well with students, staff, parents and the public [by Ramsey, R.D.]

Subjects:

Communication in education — Handbooks, manuals, etc.

Oral communication — Handbooks, manuals, etc.

Interaction analysis in education — Handbooks, manuals, etc.

School administrators — Handbooks, manuals, etc.

Communication in education

Oral communication

Interaction analysis in education

School administrators

Genres:

Handbooks and manuals

General Notes:

Includes bibliographical references (p. 241-251) and index.

Physical Description:

xv, 255 pages : illustrations ; 24 cm

Call Numbers:

LB1033.5 .R36 2009

ISBNs:

9781412964074 (cloth)
9781412964081 (pbk.)

Library of Congress Control Numbers:

2008004874

OCLC Numbers:

192045554