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Table of Contents:

• Learning from simple systems : the case of JPL 101 / Lynne P. Cooper ... [et al.]
• A knowledge management case study in developing, documenting and distributing learning / Brigette McGregor-MacDonald
• A case study on assessing the readiness of professional services company to build an organizational memory information system / Hami-Abdel Aziz, Khaled Wahba
• Rebuilding core competencies when a company splits : a case study of assessing and rebuilding expertise / Gail Corbitt
• Exploring the impacts of knowledge (re)use and organizational memory on the effectiveness of strategic decisions : a longitudinal case study / Afsoun Hatami, Robert D. Galliers
• Governance of strategies to manage organizational knowledge : a mechanism to oversee knowledge needs / Suzanne Zyngier, Frada Burstein, Judy McKay
• Challenges in developing a knowledge management strategy for the Air Force material command / Summer E. Bartczak, Ellen C. England
• Knowledge management in a project climate / Elayne Coakes, Anton Bradburn, Cathy Blake
• Where knowledge management resides within project management / Jill Owen, Frada Burstein
• Organizational knowledge sharing based on the ERP implementation of Yongxin Paper Co., Ltd. / Zhang Li, Tian Yezhuang, Li Ping
• Supporting research and development processes using knowledge management methods / Thomas Hahn, Bernhard Schmiedinger, Elisabeth Stephan
• Know-CoM : decentralized knowledge management systems for cooperating die-and mold-making SMEs / Florian Bayer ... [et al.]
• Reserve Bank of New Zealand : journey toward knowledge management / Yogesh Anand, David J. Pauleen, Sally Dexter
• A comparative case study of knowledge resource utilization to model organizational learning / Colin White, David Croasdell
• Implementing knowledge-enabled CRM strategy in a large company : a case study from a developing country / Minwir Al-Shammari
• Why knowledge management fails : lessons from a case study / Ivy Chan, Patrick Y.K. Chau
• Infosys Technologies, Limited / Nikhil Mehta, Anju Mehta
• Keeping the flame alive : sustaining a successful knowledge management program / Eliot Rich, Peter Duchessi
• Knowledge management for healthcare : using information and communication technologies for decision making / A.N. Dwivedi, Rajeev K. Bali, R.N.G. Naguib
• Productivity impacts from using knowledge / Murray E. Jennex.

Contributors:

Jennex, Murray E., 1956-

Languages:

English

Language Notes:

Item content: English

Subjects:

Knowledge management — Case studies

Knowledge management

Genres:

Case studies

General Notes:

Includes bibliographical references and index.

Physical Description:

xii, 372 pages : illustrations ; 27 cm

Call Numbers:

HD30.2 .C378 2005

ISBNs:

1591403510 (hardcover)
1591403529 (softcover)
1591403537 (ebook)

Library of Congress Control Numbers:

2005004515

OCLC Numbers:

57682310