More Details

Author/Creator:

Reed, William, 1954-

Languages:

English

Language Notes:

Item content: English

Main Work:

Effects of receiver locus of control and interaction involvement on the interpretation of service complaints [by Reed, W.]

Related Series:

NT thesis, Communication Studies; [volume] 2000

Subjects:

Consumer complaints

Customer relations

Business communication

Locus of control

Social interaction

System Details:

Mode of access: Internet, via World Wide Web.
System requirements: Adobe Acrobat Reader.

Dissertation Notes:

Thesis. M.S. ― University of North Texas, 2000.

General Notes:

Title from title page display.
Includes bibliographical references.

Physical Characteristics:

Adobe Acrobat Reader.

Digital Characteristics:

text file

Call Numbers:

Electronic Thesis

OCLC Numbers:

47195863